Privacy policy.
Sensassion Pools and Spa respects your privacy. This page explains what information we collect through this website, why we collect it and the choices you have.
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Only what you send usWe collect the details you enter in our contact form or share by phone or message.
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Never soldWe do not sell or rent your personal information.
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No advertising trackersThis website does not currently use analytics or advertising cookies.
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Your choiceAsk us at any time to see, correct or delete your information.
Who we are
This website is operated by Sensassion Pools and Spa, 2550 Okeechobee Blvd, Unit G2, West Palm Beach, FL 33409. In this policy, “we”, “us” and “our” refer to Sensassion Pools and Spa.
Information we collect
Information you give us. When you use our contact form, we ask for your name, email address, phone number and your message. If you call us, message us on WhatsApp or visit our showroom, we may also keep the details you share so we can help you, for example your address, the product you are interested in or photos of your property.
Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type and the pages requested. This is used to keep the website secure and working properly.
How we use your information
- To answer your questions and prepare quotes.
- To schedule showroom visits, deliveries, installations and service.
- To support products and services you have bought from us.
- To keep our website secure and to meet our legal obligations.
We do not sell or rent your personal information, and we do not share it with other companies for their own marketing.
Cookies and tracking
This website uses only the cookies needed for it to work. We do not currently use analytics or advertising cookies. If that changes, we will update this page.
Services we rely on
Some features of this website are provided by other companies. When you use them, those companies may receive technical information such as your IP address, and their own privacy policies apply.
- Google. We display Google Maps and Google reviews.
- WhatsApp. The WhatsApp button opens a conversation with us in WhatsApp, a service provided by Meta.
- Social media. Our pages link to Facebook, Instagram and YouTube.
- Hosting and email providers. They store and deliver the messages you send us.
We may also share information with manufacturers and installation partners when it is needed to quote, deliver, install or service your product, and with authorities when the law requires it.
How long we keep it
We keep your information for as long as we need it to respond to you, to serve you as a customer and to meet legal, tax and warranty requirements. When we no longer need it, we delete it.
Your choices
You can ask us to show you the personal information we hold about you, to correct it or to delete it. You can also ask us to stop contacting you. Contact us using the details below and we will respond within a reasonable time.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Security
We take reasonable steps to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
2550 Okeechobee Blvd, Unit G2, West Palm Beach, FL 33409