How do I know whether my access route is wide enough?
The required clearance depends on the dimensions and delivery orientation of your selected hot tub. Measure gates, narrow passages, corners and overhead obstacles, then share the measurements with our team for review.
What type of foundation does a hot tub need?
A hot tub needs a flat, stable and properly sized base capable of supporting the filled spa, water and occupants. The appropriate solution depends on the model and site conditions.
Do I need electrical work before delivery?
That depends on the model. Some spas have different electrical requirements than others. We will provide the applicable specifications so a qualified professional can prepare the connection before startup.
What if the hot tub cannot reach the backyard normally?
A difficult route may require removing an obstacle or arranging specialized lifting. These needs must be identified and coordinated before delivery and may involve separate providers or charges.
How far in advance should delivery be planned?
Timing depends on spa availability, site readiness, access and the delivery schedule. Contact us as early as possible so the required preparation can be completed before a date is confirmed.