How many people can use the Platinum Helios?
The hydrotherapy zone is designed for five people, with four upright seats and one lounger. The separate swim zone supports swimming and exercise.
Is the Helios a dual-zone swim spa?
Yes. The Helios has two separate bodies of water: a River Jet swim zone and a five-person hydrotherapy zone.
Can the two zones run at different temperatures?
Yes. The swim and hydrotherapy zones are separate water environments, so each can be set for a different experience and temperature.
What electrical service does the Helios require?
The current US specification lists a 240V dual-zone configuration with 50 amp and 60 amp requirements. A qualified electrician must plan the final installation from the current product documentation.
What needs to be planned before delivery?
Engineered support for the filled weight, delivery access, lifting requirements where they apply, drainage, clearances and the dedicated electrical installation. Our team reviews each of these with you.
What warranty comes with the Helios?
The manufacturer lists lifetime cover on the shell structure and up to 3 years on parts, subject to its terms. We confirm the complete terms for your unit before you order.